New MacBook Pro ‘Dustgate’ Problem Is Breaking Apple Laptop Displays – My Blog

A number of MacBook fashions are vulnerable to a show fault generally known as "dustgate".


A brand new show fault that has been dubbed "Dustgate" is plaguing a number of MacBook Pro fashions, restore specialists say.

The problem, which causes purple vertical traces to look on display screen when the MacBook lid is open at a sure angle, has been seen on a number of MacBook fashions, in line with restore specialists. "It's a standard drawback, we get a number of of them every week," Stephan Steins from restore store NotebookNerds advised me.

An instance of a defective flex cable and the way it impacts the show.


The issue seems to come up from the display screen flex cable, which connects the show to the primary physique of the laptop computer. On the hinge level between the display screen and keyboard there's a spot that may gather mud and dust. Particles then will get onto the cable and, by way of opening and shutting the lid, damages the cable over time.

This, restore specialists say, is what causes the purple traces fault that may be troublesome and costly to restore. Try an indication of the fault on this iCorrect video and the picture above.

Beneath are photos from a restore. The left picture reveals the broken flex cable, whereas the image on the fitting reveals the place the mud collects that results in the fault.

On the left: the cable that's inflicting the fault. On the fitting: the place mud collects earlier than it lands … [+] on the flex cable.

Ricky Panesar

Ricky Panesar, founding father of restore specialist iCorrect, advised me the difficulty impacts the A1989, A2251, A2289, A2338 and A2141 models—with the latter being the worst affected. These fashions had been launched between 2018 and 2020, however Panesar says that MacBook Pro fashions that had been offered between 2016 and 2020 have the same design that could possibly be vulnerable to this fault.

Scanning boards, there are posts throughout Reddit and Apple's Neighborhood pages describing vertical purple traces on numerous MacBook fashions, which look like the identical challenge. Panesar says he's repairing at the very least 4 affected MacBooks every week and he's had over 50 within the final 12 months. Each Panesar and Steins say this can be a widespread drawback, however the restore job isn't straightforward.

MORE FROM SJBEEZ'Genius' New MacBook Restore Instrument Has Defeated Apple's {Hardware} LockBy Janhoi McGregor

"The issue is that the broken cables join on the again of the display screen itself. To restore, now we have to take away the display screen from the outer shell with out breaking it and solder in new flex cables. There's a excessive danger of breakage," Panesar defined to me.

Each say it's simpler to simply exchange the show solely, which Panesar says is Apple's typical answer for this fault and will value clients upwards of $625 (£500) in the event that they don't have Apple Care. I requested Apple the way it fixes a MacBook show that's defective due to a broken flex cable and the way a lot it prices, however the firm didn't instantly reply to my query.

The restore consultants declare that Apple has quietly resolved this drawback in later MacBook fashions (2021 and past), which have extra safety for the flex cable. However for gadgets that had been offered between 2018 and 2020, Panesar says that customers should frequently and rigorously clear their laptops to stop mud construct up.

Dustgate is just like, however not the identical as, the "Flexgate" challenge that affected 13-inch MacBook Pro laptops offered between 2016 and 2018. That drawback was additionally associated to the flex cable that connects the show to the controller board beneath the touchbar. The cable would, extra time, degrade after repeatedly opening and shutting the lid, which brought about a highlight have an effect on on the show.

Apple ultimately acknowledged this drawback and provided a restore freed from cost. However for the Mabook Pro models broken by mud on the flex cable, the corporate hasn't provided the identical free repair, or publicly commented on it but.

Is your MacBook stricken by purple vertical traces? Get in contact.

Extra on SJBEEZ

Apple 'Punishing' iPhone 15 Customers By Disabling New iOS Battery Function